I would need many more than 150 characters to explain how awesome Alexandra Serrano was throughout the entire home purchase process. This is our 3rd time that we are using Alex and we can`t be happier. From the work she did prior to the exploratory trip, great communication during the search, timely on-going communication, and then most importantly through the closing process (after a delay on lender`s side, she did the impossible to close on that same day we were scheduled for). She's a true pro. If you are moving to Hampton Roads area, there is only one realtor to use: Alexandra Serrano. She is pretty much a part of our extended family. We'll never use another realtor and neither should you!